At Lund Dental, we can appreciate that sometimes unforeseen and unavoidable circumstances can throw a curve into one’s day. However, day to day, our job is take exceptional care of our patients, both those who have reserved appointments and those who have unexpected dental emergencies. This has necessitated our 48 hour cancellation request.
We strive to reserve for you our patient a convenient appointment time. If that appointment does need to be rescheduled, by giving us 48 hours, you are allowing us to accommodate another patient who is waiting to be seen. When you cancel your appointment last minute, there is now a void in our schedule that another patient may have needed. Just imagine if you needed to be seen right away and we were not able to give you an appointment.
When you reschedule your appointment at the last minute, it is more challenging for our front desk to find another convenient appointment for you that is not weeks or months away. We worry that by postponing your treatment, by even just a few weeks, a small dental issue can turn into a large dental problem.
Therefore, if you are able to keep your reserved appointment, it is in your best interest and the best interest of all our other patients. If you do need to reschedule, please give us the courtesy of 48 hours. We want to ensure that when you need to see us, for both regular reserved appointments and emergencies, we are able to see you.
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